Privacy policy

Privacy Policy

This Privacy Policy describes how Mel’s Collections collects, uses, and discloses your personal information when you visit or make a purchase from the site.

1. Personal Information We Collect
When you visit the store, certain information is automatically collected about your device, including your web browser, IP address, time zone, and cookies installed on your device.

Additionally, when you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Order details

2. How We Use Your Information
We use the information collected to:

  • Process and fulfill orders

  • Communicate with you regarding your order

  • Screen orders for potential risk or fraud

  • Improve and optimize our store

3. Sharing Your Information
We may share your personal information with third parties to help us operate our store (e.g. payment processors, shipping providers, analytics services).
We may also share information to comply with applicable laws and regulations or to protect our rights.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and understand customer behavior. You can choose to disable cookies through your browser settings.

5. Data Retention
We retain your order information for our records unless and until you request its deletion, where applicable by law.

6. Your Rights (UK & EU Customers)
If you are a resident of the UK or European Economic Area, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Object to or restrict certain processing

  • Request data portability

7. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not lost, misused, or accessed without authorization.

8. Third-Party Services
Our store may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

10. Consent
By using our website, you agree to the terms of this Privacy Policy.