Contact information

Contact Us

 

At Mel’s Collections, we value our customers and are here to assist you with any questions, concerns, or inquiries.

Customer Support
For all support requests, including orders, returns, or general inquiries, please contact us via email:

Email: zencefil20@gmail.com

Response Time
We aim to respond to all inquiries within [24–48 hours], excluding weekends and public holidays.

Order Inquiries
When contacting us about an order, please include your order number and any relevant details to help us assist you more efficiently.

Support Availability
Support is available during standard business hours. Responses may take longer during busy periods, holidays, or promotional events.

Changes to This Contact Policy
This Contact Us page may be updated at any time. Any changes will be posted on this page.